Providing Medical Transportation throughout Henry County and Beyond!

Our Services

Medical Courier Services

Unlike curb-to-curb services, Priority One provides door-through-door service. Whether you require ambulatory, wheelchair or stretcher assistance, our highly trained staff is prepared to accommodate your needs from within your place of residence and safely escort and secure you in our vehicles. Upon arrival, our trained staff will escort you to check-in at your destination.

Medical Courier Services

We are pleased to offer same-day courier and delivery service which supports the supply chain management for area hospitals, rehab and nursing facilities, pharmacies, and special physician practices. Our same-day service includes delivery of small packages, files, records, medicine, medical supplies and protective equipment, securely packaged machines and equipment, linens, and more.

Reimbursement

Medical Courier Services

Reimbursement

Standard base pick-up fees, ambulatory, wheelchair, or stretcher rates apply plus mileage for each transport. Priority One accepts multiple methods of payment to include all major credit cards, check, or cash. Discounts are available for those paying at the time of transport. Only approved clients with a Priority One Transportation Service Agreement will be invoiced for services.

Our Staff

Our Destinations

Reimbursement

Our people are our greatest assets. For this reason, finding, training, and retaining the best employees is critical to accomplishing our mission. Employees are subject to rigorous screening and training which include background checks, drug testing, motor vehicle reports, health physical, CPR training, and extensive internal training regarding job-specific tasks and obligations.

Our Destinations

We specialize in a host of local and long-distance transportation throughout Henry County and beyond. Our services include doctor and post-op appointments, hospital discharges, physical therapy, chemotherapy, dialysis, pulmonary and cardiac rehabilitation, stroke and rehabilitative services, family functions, personal errands, and more.

Our Vehicles

Our Destinations

Our ADA-compliant vehicles are equipped with extended headroom, hydraulic lifts either side or rear mounted, and state of the art securing devices for your safety and comfort. Our vehicles are safe, comfortable, and compliant with federal and state mandated safety standards.

Personnel Training & Development

Understanding that our staff is our single greatest asset, Priority One is dedicated to effective recruitment, retention, training, development, and promotion of competent, reliable, and professional personnel.

Our driver evaluation and training programs are compliant with all laws and standards required by the State of Georgia and are designed to ensure safety, competence and reliability. Each applicant is required to pass a physical, random drug and alcohol screening, and a background check.

Upon hiring, all drivers are subject to non-emergency medical transportation driver-in-training instruction to be conducted by senior drivers and overseen by senior management. The duration of such instruction will last between several weeks to months depending on a driver’s level of experience and their learning abilities.

With safety being the focal point of our training program, all drivers are required to perform a behind-the-wheel road test. Drivers are evaluated on judgment of vision, memory, reaction time, physical function, and cognition. In addition to effective vehicle operation, drivers receive an abundance of equipment training to include proper use of wheelchairs, hydraulic lifts, and securing devices. Drivers are trained on how to properly load, secure, and unload ambulatory, wheelchair, and stretcher-bound patients.

Beyond the physical aspects of their job-related tasks, drivers are instructed on proper interpersonal skills to include effectively interacting and accommodating the needs of our aging clientele. Underscored by the need for privacy and confidentiality, drivers are educated on all HIPAA rules and regulations in addition to facility-specific policies and procedures. Various annual and semi-annual re-certifications are required for all drivers in addition to random drug and alcohol testing.

Priority One provides ambulatory nd wheelchair transportation throughout Henry County and beyond.